At Harrison Brook we strive to give you the best service. Unfortunately, sometimes things can go wrong. By letting us know, it gives us the opportunity to improve and put it right for you.
What we’re going to need
In order to deal with your complaint, we’re going to need a few things from you. Best if you have these at the ready before you start.
- Name and contact information
- Account details if available
- A description of your complaint and how it affected you
- What we can do to resolve your complaint
© 2019 Harrison Brook/bfmi
The financial advisers trading under Harrison Brook/bfmi are members of Nexus Global (IFA Network). Nexus Global is a division of Blacktower Financial Management (International) Limited (BFMI). All approved individual members of Nexus Global are Appointed Representatives of BFMI. BFMI is licenced and regulated by the Gibraltar Financial Services Commission (FSC) and bound by the rules under licence number FSC00805B
For French mortgage advice, this is conducted by ‘HB Property S.A.S’, immatriculation au R.C.S Antibes ‘831 714 761’. 'HB Property S.A.S' est inscrit a L'Orias le Registre unique des Intermédiaires en Assurance, Banque et Finance sous le numéro d’immatriculation '18005964'